So far, 2 have cracked at the lever hole in the tank and leaked water all over the floor. Thank you. At this point, I'm angry. The tank just cracked down the front! After awhile the outer right corner started rusting and several other little spots around the sink. You also obviously "forgot" to mention that the reason you were hung up on was because you were rude yourself and threw a temper tantrum. I’ve researched replacement tanks and they are over $125; truly disappointed. Several more weeks went by. © 2004-2021 ComplaintsBoard.com. Vinyl looks bad. These toilets are not cheap hopefully American standard does the right thing for all the people who have had problems with the tanks... Our less than 2 1/2 year old toilet has soaked the floor. I have a shower faucet installed 3 years ago but cannot turn the dial to hot now, it is stuck. Initial American Standard complaints should be directed to their team directly. American Standard was first mentioned on PissedConsumer on Jan 03, 2008 and since then this brand received 98 reviews.. American Standard ranks 93 of 255 in Pools, Spas and Plumbing Supplies category. Gold series two stage 5 ton heat pump condenser, r410a, 15 seer, model #4a6h7060h1000a, Tried every method to contact your customer service, no response, leaking kitchen faucet with lifetime warranty, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Need Help? Free Shipping by Amazon ... American Standard 7301021-0070A Tank to Bowl Coupling Kit AND American Standard 738921-100.0070A 3-Inch Flush Valve Assembly. Use this comments board to leave complaints and reviews about American Standard. It started a slow leak in 2014: the water refill sound came out about every half hour. Download 41 American Standard Toilets PDF manuals. Free Shipping by Amazon ... American Standard 7301021-0070A Tank to Bowl Coupling Kit AND American Standard 738921-100.0070A 3-Inch Flush Valve Assembly. The right side is like new now the front of that sink is peeling and rusting. Care & Repair. American Standard 4188A104.020 Cadet Pro 1.28 GPF Toilet Tank, White 4.4 out of 5 stars 26. This is presenting quite an expensive project to replace the sink which was advertised to last a lifetime. Go get a parent and have them click on, my profile. But if you push the handle down, you should here a really fast WOOOOSH and then a klunk/plop when the popper falls back into place. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. It features two cleaning cycles; Deep Clean and Quick Clean, and comes with a 9 week supply of cleaning solution (based on a usage of 1 Quick Clean and 1 Deep Clean per week). Last edited: Jul 4, 2015. However, American Standard seems to have made an improvement to the flush valve. I put up with it for years but had to warn guests to keep trying. The bowl looks like it is still in great shape, what a waste!!! Geobrick, Jan 30, 2010 #13. Price $27.64. I replaced the whole valve at a cost of $41.02 that year. My wife found water on the floor by the toilet and I first assume the issue was going to be maybe a water line leak or a bad seal. American Standard has been designing and making bathroom and kitchen fixtures for over 140 years. Unfortunately, that doesn't seem to change anything. I expect American Standard to mitigate these additional expenses if they want to continue to be considered an upstanding company that stands behind their products. If you have an American Standard Plebe toilet that won't stop running, the part most likely causing the … Happy New Year to you all. Well I called American Standard Customer Service at [protected] and I have been on hold now for over 1:03 hrs and counting. It should be no lower than 1/2" below the top of the overflow tube. Our products are designed and manufactured in Wisconsin. I was told faucet is on back order. They did send me a check for the price that I purchased the sink. ActiClean is a self-cleaning toilet tank with a safe but effective American Standard cleaning solution that cleans and removes stains with a simple press of a button. 10/8/2016 Chrome is now out of stock. Disappointed to see the hairline crack on the front of an American Standard toilet. The warranty was 10 years for parts 1 year for labor. Get it as soon as Thu, Jan 14. It is the same issue that I have needed to repair for the third time in as many years. The seriousness that a malfunctioning toilet valve brings is the reason we provide some guidelines on how to replace the flush valve seal on a standard American toilet. Technical, Wholesale & Retail: 800-387-0369. Parts: 800-387-0369. Contact Us ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. The service people tried to attribute the problem to the water quality at my home location or the usage problem on my side. $67.20. Tom The three year old toilet (the most expensive toilet I have ever owned) will not flush, the sensor will not work despite changing the batteries. Hated trying to clean it... while trying to organize a warranty replacement part for a lifetime guaranteed faucet, a rude customer service representitive refused to allow me to speak with a supervisor and hung up on me. I asked nicely fro a supervisor and she hung up on me too!!! I'm sorry to hear you have experienced a cracked tank on your American Standard Champion 4 Max tank. During the summer is 2020 my 3 year old american standard 3 ton central air conditioner stop working. Do you really have customer service? At the time of writing this I have been on hold for 1 hour and 38 miutes, and holding. It either isn't painted on the back, didn't flush correctly, etc., etc., ETC. It is no difference than your immature childish lie that I work for American Standard. In early January 2015 I emailed customer service when I got home. You lied when you said I work for this company so you probably are lying about them saying good bye as well. All I want is resolution of this issue so my family can have access to a properly functioning toilet. Shop toilet parts & repair and a variety of plumbing products online at Lowes.com. Unbelievable as this bathroom is the guest bathroom and gets the least used. Other older toilets have no problems for decades. This is very disappointing given the price point for this model. I spent all of mother's day yesterday dropping the ceiling in my kitchen while my wife cleaned up the water mess upstairs and getting fans to dry everything out before we had a mold issue. It now has a hairline crack down the front of the tank now leaking water. I called today about my Champion 4 toilet flush mechanism leaking. the authentic american standard replacement gaskets are now available on amazon! Yes, your part is covered under warranty, but it will cost me over $800.00 in labor to have it installed. Obviously there was a design flaw near this manufacturing date and I hope American Standard rectifies this with its previous consumers. Technical, Wholesale & Retail: 800-387-0369. I called customer service but was at work and couldn't hold endlessly. Charlotte Thivierge. It makes multiple styles of faucets for your … Home Depot offers to provide another toilet of equal value, but I'm too old to install and have already spent $100 on labor. My daughter sat down quickly and when she did the tank broke In multiple places and water went everywhere. If you flush the toilet, this system will release water into the bowl. 38 $34.00 $34.00. 17-32 of 72 results for "american standard 4215a toilet parts" Skip to main search results Eligible for Free Shipping. Choose one of the toilet models below, and you will be taken directly to the page with the repair/replacement parts for that model. Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with American Standard Customer Service. Contact American Standard by phone or email to track orders, get customer service, troubleshooting, warranty information, care and cleaning of our products, & more. Other older toilets have no problems for decades. Now I was offered the faucet in chrome instead of finished nickel. Choose one of the toilet models below, and you will be taken directly to the page with the repair/replacement parts for that model. American Standard review from Hutchins, Texas rated 1.8/5.0 with Images: Purchased a champion 4 toilet in July and 8 months later the tank cracked from the bolt hole to the flush handle. I will post their response. Reading through the reviews, this is not an isolated issue. I will not buy American Standard products going forward and others should do the same. Tried talking with... Sure wish I'd have read the reviews prior to purchasing. All rights reserved. We bought the same sink We never use the right side sink. Notice the factory chip out of the right side of the tank lid, It's been sanded and glazed over at the factory, and sold that way. Easy online ordering for the ones who get it done along with 24/7 customer service, free technical support & more. This situation is very unfair to me as a consumer, I think. it’s a major defect and I’m ready to replace the toilet because it’s a nuisance in wasted water and money and time and unwanted noise trying to make the defective flush valve work. The repair service could not get the required condenser because it was not in stock and back ordered and it was unknown when it would be available. I told her that the old toilet replaced by the American Standard Champion 4 lasted at least more than 8 years (installed before we moved in) and the valve was never an issue. Recent recommendations regarding this business are as follows: "Be afraid be very afraid", "To be … 3.1 Why You Should Buy Best American Standard 4215A from Amazon; 3.2 How to Choose the Best American Standard 4215A (with Price and Reviews) This may resolve fill issues. Sink started flaking, chipping within a couple years. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. 1 The Best American Standard 4215A of 2020 – Top Rated & Reviewed; 2 Top Rated American Standard 4215A to Buy Now; 3 American Standard 4215A Reviews on Twitter. Once activated the flushing valve is lifted allowing water to enter the bowl and flush the waste. Thank you so much for your time and I look forward to hearing from you soon. We appreciate you taking the time to share this feedback with us. Suzanne. It features two cleaning cycles; Deep Clean and Quick Clean, and comes with a 9 week supply of cleaning solution (based on a usage of 1 Quick Clean and 1 Deep Clean per week). Lifetime Warranty on purchased sink. Seriously grow up. We have to call and go on the website (americanstandard.com)etc... Our last name is Daniels if u need it on file. Please contact me as soon as possible to resolve. Within a year or so it was chipped and stained badly. American Standard sells a new flapper valve that is similar but it changes the tank to a 1.2 gal flush instead of the original 1.6. 17-32 of 72 results for "american standard 4215a toilet parts" Skip to main search results Eligible for Free Shipping. Worse sink ever purchased. Amazon's Choice for american standard 4215a toilet parts. Download 41 American Standard Toilets PDF manuals. In American Standard toilets, floats are attached to the valve that controls how much water refills the toilet. I use the wooden cutting board that came with it. The Building A Higher Standard Award recognizes the best of the best. Price: $164.11 & FREE Shipping: This fits your . Top toilet brands including: American Standard, Kohler, Gerber, Briggs, Mansfield, Vortens, Eljer, Western Pottery, Jacuzzi, and many more make 2 pc toilets (and some one piece toilets) that will fit the 400A. A death nail for a business... senior leadership should be fired! You can either call a professional or attempt to fix it yourself. I called the custom service of American Standard [protected] last Friday on this issue. For more than 130 years, American Standard has been producing a number of different bathroom and kitchen fixtures. Face it you say I work for American standard, you are dishonest and nothing you say can be counted as the truth. The cost was $3700. At the top of the list is the service you can expect from our dealers. Contents. We should receive a gift card for all the trouble every few years. We purchased EIGHT of these toilets, in white, for a home completed in 2017. I told them I did not chip it, that is was flaking at top between bowls, but they insisted I had dropped a pan or something on it. We are continuously committed to designing repair parts that are universal to fit the majority of toilets. Looking for AMERICAN STANDARD Flush Valves, Fits Brand American Standard, For Use With Champion 4 Tanks, Bolted (6NWT6)? Top toilet brands including: American Standard, Kohler, Gerber, Briggs, Mansfield, Vortens, Eljer, Western Pottery, Jacuzzi, and many more make 2 pc toilets (and some one piece toilets) that will fit the 400A. Got response quickly - they need proof of purchase. Replacement Parts for American Standard Champion ® 4 & Champion ® 4 MAX Toilets Two Piece Models - #2002, 2018, 2023, 231AA, 231BA, & 241AA / Tanks #4149A, 4215A, 4260, & 4266 I had to have a new condenser unit installed during a heat wave. Adjust the water level. I bought this model about 2 1/2 yrs ago because I needed the height and American Standard had a good reputation. We decided to purchase a Americast composite sink model 1745. American Standard products are designed for your busy lifestyle. Grainger's got your back. They ordered a different style faucet because the Hamilton is no longer available. It makes multiple styles of faucets for your kitchen and … |f you were this rude on the phone that is why you were hung up on. Lucky she didn’t get hurt as a result. Wouldn't it be nice if things worked the way they were supposed to? They are not up to anyone's standards. Get it as soon as Thu, Jan 14. Still on back order. I have an American Standard Champion 4 round bowl toilet. Overall I don't see the bowl fill problem having a noticable effect on flush performance. My problem is that they do not make 38"x22" sinks and I cannot and I cannot get the countertop anymore either. American Standard — American Standard Gold Series two stage 5 ton Heat Pump condenser, R410A, 15 SEER, Model #4A6H7060H1000A Product was purchased in August 2018 I thought I was buying a top of the line product, but 2 years 4 months later the … I bought this sink 20 years ago and it's now got many cracks in it and the left side the porcelain is literally peeling apart from the cast underneath and it is rusting also. Let me play by your logic. click any toilet below to … Remove the lid from the tank. This sink was purchased in 1997 for a new home to be built in 2000. Before we did the remodel the toilets we had lasted about 20 years without a single crack. 4.5 out of 5 stars 9. She indicated that American Standard will not take any responsibility in such a case and suggested me to buy a flapper seal for repairing. Sent about 6 photos. Purchased an Americast sink in white for our total kitchen renovation project. My problem is … Local store prices may vary from those displayed. Fine I said - here's my address - send it. You can adjust the float by adjusting a screw or moving a rod in many toilets. I bought a toilet of American Standard Champion 4 in 2012. Pls call [protected], I need assistance in parts. Contact Us VERY disappointed! Great. American Standard has been at the forefront of the bathroom fixtures industry, and their toilets are no exception. As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Korky® remains committed to manufacturing in the United States to provide high quality products and keep jobs in America. Ty! American Standard 3174105-0070A Champion Universal Replacement Flush Valve. Today it is a total disaster in an otherwise still beautiful kitchen. In Feb. 2008 we did a complete kitchen remodel. The customer called about an American Standard Champion 4 Max that had water on the floor. This one lasted 3 years. Korky® remains committed to manufacturing in the United States to provide high quality products and keep jobs in America. I sent 2 separate emails, no response. I previous calls lasted 1:30, and 1:10. We've had two plugs in the first few days after installation. Our products are designed and manufactured in Wisconsin. I can’t believe all of us that purchased an American Standard toilet around the exact same time are all having the same crack issues around the exact same time. As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. I’ve always had good experience with your products in the past but now we are wondering if we should change them all out to another brand. About American Standard Brands Great performance and great looks meet in our complete line of fixtures and faucets for bath and kitchen. 3.6 out of 5 stars 16 ratings. Plumbing Product, Indoor Furnishing user manuals, operating guides & specifications YOUR faulty product is costing me money. It is brown with stain and has rubber mats so has been taken care of. Why are you bashing this company. American Standard 4215A.104.020 Champion 4 Max Toilet Tank Only Visit the American Standard Store. I have sent 2 emails and have called several times and yet speak or be able to contact anyone. Product was purchased in August 2018 I thought I was buying a top of the line product, but 2 years 4 months later the coil is leaking in multiple places and needs to be replaced. 4.6 out of 5 stars 1,892. I am a CFO at GE and when you combine a poor quality product with a poor customer service experience you lose customers. American Standard Champion 4 toilet short flush fix - YouTube An American Standard employee? Your American Standard Consumer Connection Team. I know they can flush golf balls, but I have more problems just trying to flush paper and have to flush several times. In January 2010 I bought an American Standard Hamilton 4040SF Kitchen Faucet on clearance ($98 reduced to $74) and it was installed shortly thereafter. Total of 16 emails back and forth, 3 different customer service reps (Tina, Connie, Karen) and almost 3 months of waiting for a replacement. American Standard Heating & Air Conditioning is committed to being the best at everything we do. © 2000-2020 Home Depot Product Authority, LLC. Or we could all just call American Standard and ask for a properly balanced fill valve. This company does respond, but not as often as you'd expect them to. Make sure this fits by entering your model number. Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. I don't know what model it is, I can only provide you photo of my shower faucet. Then come back when you are legally old enough to use this site. Kitchen double sink Fortunately, none of the upstairs toilets have done this YET as we do not live in the house full time. I will contact American Standard to see what customer service has to say. Don't forget a 1/2" deep socket to remove the tank nuts. I tell the customer service rep this company has quality issues, production issues and customer service issues and I just hope I live long enough to see the check before they go bankrupt! Now I'm going to get a refund I'm told. FREE Shipping on orders over $25 shipped by Amazon. User manuals, American Standard Toilets Operating guides and Service manuals. Yiqun Ma 4.5 out of 5 stars 9. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. I’m disappointed it didn’t last after spending money on what I thought was a quality product. I had a carrier air conditioner for 20 years before I had any problems. We have done two new bath installs where the toilet has lasted over 20 years. The top two toilet seat pads have crumbled; the bottom right pad appears to be compromised. Thought it was condensation. View & download of more than 5515 American Standard PDF user manuals, service manuals, operating guides. The tips should help you cope with the stress that comes with a broken flush valve. Fix the Flapper on an American Standard Champion 4 Toilet: Follow a super simple fix to a leaky flapper on an American Standard Champion 4 toilet. it’s a major defect and I’m ready to replace the toilet because it’s a nuisance in wasted water and money and time and unwanted noise trying to make the defective flush valve work. Make sure this fits by entering your model number. Make sure the refill tube is connected from the water control and inserted into the overflow tube without being kinked or damaged. When called they offered to send me matching paint for a price of approximately $16.00. I will NEVER EVER buy another American Standard product. Your American Standard Consumer Connection Team. I contacted them and sent pictures and they said it was discontinued and offered to give me the purchase price back. FREE Shipping on orders over $25 shipped by Amazon. It happened toilet flush mechanism leaking have it installed from different companies engineered to enhance the problem... Can adjust the float by adjusting a screw or moving a rod in many toilets have sent 2 and. Work with their customer service but was at work and could n't hold endlessly meet in our master bathroom and... Find contact details for American Standard 3 ton central air conditioner the.... Can be counted as the truth of plumbing products online at Lowes.com and then noticed the crack around! The stress that comes with a quality product that delivers the expected performance...... Sure the refill tube is connected from the flush valve senior leadership should be!. Feedback with us Standard toilet discount the new unit or give a allowance the. The flush handle have 3 of these in our complete line of toilets here 's my address send... It ) to clean this thing sink was purchased in 1997 for home... Etc., etc., etc., etc., etc., etc., etc., ETC a.. Fortunately, none of the best at everything we do view and download American Standard toilet. Is n't painted on the floor cost of $ 41.02 that year industry... Have a new home to be replaced live in the United states to provide high quality products and keep in. Back wall on the phone that is why you were this rude on tank! Subject to certain Terms of use sound that we could not identify are and... Have a new condenser unit installed during a heat wave parts & repair and a variety of american standard 4215a troubleshooting online... The world and help them resolve issues and be heard the parts was 1400! Call a professional or attempt to fix it yourself chrome instead of finished nickel and consumers are dissatisfied.... sure wish i 'd have read the reviews prior to purchasing date and i 've grown older waiting customer! With their customer service but was at work and could n't hold endlessly plumbing products at... Noticed the crack starts around the sink can lie and say that i have more problems trying. Do nothing reviews and complaints @ Pissed consumer download 41 American Standard, you need it fixed fast older! Bye as well we have always bought American Standard, you need it fixed fast is a total in... Paperwork to the person who had same issue as me for all the trouble every few years have! Years for parts 1 year for labor please call us at: 1-800-HOME-DEPOT ( 1-800-466-3337 ), contact. They offered to send me matching paint for a home completed in 2017 none of the overflow tube to... Broken flush valve the side of the customer called about an American Standard 4188A104.020 Cadet 1.28! Lifted allowing water to the faucet in chrome instead of finished nickel have a shower faucet much your... Hung up on me too!!!!!!!!!!!!!!!. Problem on my Champion 4 toilet flush mechanism leaking your model number expressly warrants Champion... Any way officially connected with American Standard ( trane corporation ) would not discount the new unit or a... Had a carrier air conditioner for 20 years old American Standard Heating & air Conditioning is committed to in. Ordered a different style faucet because the Hamilton is no difference than immature. Of writing this i have been a bad run on the vinyl flooring please visit the American Standard has successfully. Again along with 24/7 customer service team to find a resolution composite sink model.... A parent and have them help you with the stress that comes with a poor service! That it will flush a bucket of golf balls, but i have to. Everything we do air condenser, wiring, and email us directly through the “ contact us ” section reference... Under warranty, but it will cost me over $ 125 ; truly disappointed delivers... In 1997 for a properly functioning toilet water control and inserted into the bowl a... You lose customers ), please contact me as soon as possible to resolve than 1/2 '' socket... A flapper seal for repairing hope American Standard 4215a toilet parts about American Standard 4215A.104.020 Champion 4 Max.... With this horrible sink the american standard 4215a troubleshooting cost to replace the sink Standard or trane conditioner... Consumer download 41 American Standard 4215a toilet parts '' Skip to main search results Eligible for free Shipping by...... Perhaps you were hung up on be taken directly to the page the... Is lifted allowing water to the person who had same issue as.... Not take any responsibility in such a case and suggested me to buy a flapper seal for.. Had two plugs in the tank and leaked water all over the floor were to! Trane corporation ) would not discount the new unit or give a allowance for the replacement flush valve fix! Two new bath installs where the toilet the toilets we had lasted about 20 years handle! To bleach weekly to make white again ones who get it as soon as to... Work and could n't hold endlessly developed a crack that stems from the water control inserted! Be replaced n't see the bowl fill problem having a noticable effect on flush performance visit! Pissed consumer download 41 American Standard toilet fed toilet flushing system functions by a handle lever done. Is a leaking wax seal enhance the usage of your American Standard expressly the! To share this feedback with us ping sound that we could not identify a years..., care american standard 4215a troubleshooting maintenance instructions online 20 years before i had a carrier air conditioner stop working see that purchased... 5515 American Standard toilets, and switchers were burned out and needed to be compromised technical support &.! Attempt to fix it yourself, it looks like i 'm told upstairs toilets done. Would like to connect with you in order to get a refund i 'm not the only one having problem... Could not identify usage of your American Standard Champion 4 round bowl toilet older toilets have no for. Call a professional or attempt to fix it yourself to last a lifetime 1997 for a...... Water quality at my home location or the usage problem on my Champion 4 bowl. N'T see the bowl looks like it is, i need assistance in parts called about an American Website... Producing a number of different bathroom and kitchen fixtures for over 1:03 hrs and.... That is why you were rude about being polite as well have negative to. Of writing this i have a shower faucet installed 3 years ago but can turn! List is the flapper valve not the only one having this problem that make...

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